Return policy
A straightforward place for return and issue-resolution information.
Report an issue
Contact Linnet promptly with the order reference, phone number and clear details if a delivered item is damaged, incorrect or incomplete.
Product condition
Natural care products should remain unopened and unused when a return is requested unless the issue relates to damage or an incorrect item.
Resolution
Eligibility, replacement and refund timing should be confirmed by Linnet support. The backend phase will attach requests to the relevant order.